I turn unclear workflows into structured systems, clearer requirements, reporting logic, practical tools, and better business decisions.
Business systems and automation professional with an MS in Information Systems, focused on cross-system workflows, process improvement, requirements, testing, and practical systems implementation. Salesforce certified.
Selected work showing how I translate complex workflows, CRM and reporting needs, and AI-assisted product ideas into structured, usable solutions.
What I bring to the table
Where business analysis meets workflow design, automation, reporting, and practical product building.
Selected work
Selected projects spanning workflow design, CRM and reporting systems, automation, and AI-assisted tools.
Hand Off
A guided project handoff tool that helps people transfer ownership of active work by capturing critical context, identifying missing information with AI, and turning it into a structured handoff for the next person.
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Workflow Translator
AI-assisted business analysis tool that turns unclear workflow descriptions into structured process steps, gaps, assumptions, KPI/tracking logic, and recommended next actions.
Salesforce Pipeline & Reporting Setup
Project-based Sales Cloud configuration focused on pipeline structure, CRM data quality, and reporting visibility.
View case studyThe tools I reach for.
Platforms and tools I use across business systems analysis, workflow design, reporting, collaboration, and AI-assisted builds.
CRM & Business Systems
Analysis, Workflow & Collaboration
Data & Reporting
AI, Automation & Low-Code
Certifications & Education
Triple Star RangerSalesforce Trailhead Triple Star Ranger· Salesforce Trailhead
